What is the Ontario Electricity Support Program?
The OESP is an Ontario Energy Board (OEB) program that lowers electricity bills for low-income households. The OESP provides a monthly credit to eligible customers based on household income and household size. The OESP credits are applied directly to eligible customers’ bills.
When can I apply?
You can apply any time. The program began accepting applications in late October 2015.
When will I start seeing the on-bill credits?
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Credits are applied to bills for electricity used on or after January 1, 2016.
Applications take about 6 to 8 weeks to process. Credits don’t take effect until you submit all required information and your application is processed. The credit is applied to your utility bill as soon as possible after your application has been approved.
Credits are not applied retroactively to January 1, 2016, but all eligible customers will receive on-bill credits for two years regardless of when a customer applies and their credits begin. See "How do I Apply?"
Customers who apply after January 1, 2016, or whose applications are resubmitted close to January 1, will still receive on-bill credits for two years.
There is no date by which customers must submit applications.
If you need assistance before the OESP begins, please contact your electricity utility or visit the OEB website for more information about other low-income programs that may be available to you.
We believe the information contained in this article to be accurate. It is presented with the understanding that we are not engaged in rendering legal, accounting, or investment advice. When professional assistance is required, utilize the services of a licensed real estate broker, lawyer, accountant, or other consultant as may be required.
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